As organizations expand their enterprise-level project portfolio, the need for more effective, efficient, and transparent management and oversight is essential. TISTA’s program management services are built on the foundation of delivering consistency, performance, and value while maximizing quality and minimizing risk. Our program management framework is based on PMBOK, CMMI, and ISO 9001:2008 principles and employs collaborative technologies to ensure transparent and secure access to information for our customers and all stakeholders.
System Integration Management
Effective system integration allows organizations to reduce implementation costs, deliver enhanced functionality and maximize efficiency. Our team has extensive experience integrating enterprise-wide COTS solutions with existing systems as well as replacing and retiring legacy systems.
At TISTA, we provide a holistic strategy when determining how our clients can most effectively achieve their current and future state objectives. Our strategy involves outlining the context in which a proposed solution will operate, the nature and scope of the solution, and confirm its feasibility. Additionally, we validate current state weaknesses, identify improvement opportunities, characterize the envisioned future state environment, and establish the system solution concept by describing the purpose and key elements of the solution.
Business Process Outsourcing
To increase organizational flexibility, we offer with a wide-range of business process outsourcing services including Tier 1/2/3 help desk technical support (desktop & mobile) and Tier 2/3 equipment provisioning.